2011 Nov 23rd
Pretty, good quality, good service, excellent!
I was so excited by this product, actually I saw it elsewhere but the price was much higher. Then I found it on amazon and bought it immediately. It came earlier than expected, but the adhesive parts and nails were missing (on the box it says 24 adhesive parts and 27 nails). I filled a return form indicating that I don't want to return that item but I want the missing parts. And I really didn't want to return because that was exactly what I was looking for. The sizes of butterflies, materials they're made up of, exactly the best quality. Then they contacted me and said that they cannot just send the missing parts, but they can send a brand new one, without any cost and without requiring me to send the one I had back. They also upgraded the shipping to one day shipping.In the end I had 48 butterflies on the following morning, 24 of which are on the wall now:) They look fantastic. Thanks for the customer service and such a cute product.