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Careers

We share a vision of creating original, modern, and casual design for every room in the home. Curiosity, creativity and a passion for design are common characteristics of Umbra people around the world. We work out of more than 15 different countries, collaborating and pulling the best out of each other and ourselves. We are a private company with more than 30 years of experience in our industry—still led by our original founders.

We are driven. We explore options and seek out innovative solutions—not just in our product development cycle, but in the way we approach our business. Our business model is unique: no other housewares company is so intensely focused on continuously designing original product, while at the same time managing production, distribution and our very own flagship retail store. Our products sell in over 120 countries, with exciting plans for expansion. Being vertically integrated and truly global allows us to develop broad and diverse business skills.

Original...our people cherish design and are continuously innovating new products that respond to everyday challenges in the home

Modern...our people embrace and drive change in a business that is constantly evolving

Casual...our people don’t take themselves too seriously, but we’re professionals in our approach to business and leadership

If you are looking for a truly unique work experience where you can apply your creativity, individuality and intelligence to a growing global business, take a look at an opportunity at Umbra!

 


Opportunities at Umbra


Customer Service Coordinator; Toronto, Ontario

2017-04-27

Contract Employment

About this role…

Are you enthusiastic and highly organized with a proven ability to solve problems? Do you love the customer more than anything else? This is a fantastic opportunity to become part of the Umbra Customer Operations Team working to assist Sales and provide exceptional customer service to our accounts.

What you'll do…

  • Resolve customer queries, including account set-up, maintenance, sales, order tracking, product/pricing information, credit adjustments, returned merchandise, stock availability, ship dates and picking up information.
  • Provide impeccable customer service to Umbra consumers.
  • Ensure accurate and timely entry of customer orders.
  • Monitor and perform follow up related to inventory, shipping and invoicing ensuring on time delivery, as well as maintain and update customer web portals as required.
  • Provide accurate and timely information and maintain relationships with Buyers, Sales Representatives (internal and external), Sales Managers, Retail Customers, Consumers, and the general public.
  • Attend local Tradeshows, as necessary.

What you’ll bring…

  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • That’s not all!: You are a critical thinker, with a “business first” approach. You are confident and persuasive with unquestionable integrity. You are proficient at active listening. You are a strong team player, encouraging collaboration, someone who can develop and maintain effective working relationships across all levels of the organization.
  • Experience: Minimum 2-5 years’ customer service experience in consumer goods. Advanced communication skills (phone, fax, and email correspondence). Ability to manage multiple priorities and task simultaneously. Previous experience working in a manufacturing warehouse environment and with online ERP Systems.
  • Technical: Strong proficiency in MS Office applications, proficient in SAP.
  • Education: Minimum Secondary School diploma. A recognized College Diploma is strongly preferred.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Customer Service Coordinator” in the subject line.

 



Senior Marketing Manager; Toronto, Ontario

2017-06-22

Full Time Employment

About this role…

Are you a data-savvy senior Marketing leader with an appetite for building a world class marketing team? Showcase your broad range of trade, product and digital marketing expertise on the global stage and move your career to the next level!

What you'll do…

Leading the launch of several Marketing initiatives and strategies to propel double-digit sales growth, the Senior Marketing Manager will possess relevant expertise in the following marketing disciplines:

  1. Trade:
    • Tradeshow management
    • Planograms and in-store merchandising
    • Customer catalogue management
  2. Digital Marketing:
    • Community management and social media
    • Email marketing, including B2B and B2C
    • Public relations and Company-sponsored community events
    • Consumer- facing website
    • B2B website
    • Own and manage collateral calendar for the marketing organization and develop content with brand studio
  3. Product Marketing:
    • Create tools and programs, and develop plans to roll out collateral and activities centered around selling specific products (both B2C and B2B)
    • Work with product management team to develop and roll out product descriptions, positioning and value propositions
    • Manage online portal to facilitate sharing of tools across organization
    • Manage communication and rollout of tools and collateral across the organization

What you’ll bring…

  • Experience/ Education: 6+ years of marketing experience in B2B and B2C environments with digital marketing and product marketing absolutely necessary. CPG experience is highly preferred. 3+ years’ hands-on experience building and managing digital marketing teams. Experience working with sales teams to develop marketing tools, programs and campaigns to drive increased sales essential; field sales experience an asset. MBA preferred; BA in Marketing or related business discipline required.
  • Technical Skills: Well-developed data analytical skills with polished presentation style. Knowledge and/or experience with SEO/SMO, influencer campaigns, planograms, in-store merchandising and management of retailer relationships are all strongly preferred.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You are agile and adept at working in a multi-stakeholder environment.
  • Attitude: You have a positive attitude, strong work ethic and can adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Organization Skills: You thrive in a fast-paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Senior Marketing Manager” in the subject line.

 



Product Line Manager; Toronto, Ontario

2017-08-14

Full Time Employment

About this role…

Are you looking to advance your career by leading a global housewares Category Management team? Are you a team player passionate about high quality original product creation and development for the modern home? Are you an analytical strategic thinker who sees the bigger picture and executes with the mentality that changes can and will be made? Read on!

What you'll do…

  • Deliver Great Product On Time – You will manage product lifecycle from concept to launch. You will provide leadership and direction to sourcing and design teams. You will collaborate with design, marketing, and sourcing to develop products that compliment and/or expand the current product portfolio.
  • Drive Sales and Profit Growth – You will achieve category sales and margin growth objectives in support of speed to market goals. You will identify global growth opportunities.
  • Conduct Global Market Research – You will research and analyze the global market to build a market map while addressing consumer trends. You will manage category product assortment and establish target pricing. You will act as a subject matter expert for your category.
  • To make this happen, you will coordinate and facilitate sourcing meetings, brainstorming sessions, packaging and artwork briefs and line reviews.

What you’ll bring…

  • Experience: Minimum 5 years’ experience in consumer goods; preferably giftware or home products industry with experience dealing with global retail market.
  • Education: Post-secondary degree or equivalent with a preference for Business, Marketing or similar program.
  • Technical Skills: Proficiency in Excel, PowerPoint and Product Management Systems with strong attention to detail and highly organized.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Business Acumen & Decision Making: You take a “business first” approach, anticipating business needs and applying expertise within this context. You are open minded and assertive in pursuing issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.

What we offer…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Product Line Manager” in the subject line.

 



Regional Sales Manager; Miami, FL, USA

2016-10-17

Full Time Permanent

About this role…

Are you passionate about building retail partnerships and selling original contemporary home products?

Are you a dynamic self-starter who thrives on travel and working autonomously to drive sales results?

Read on!

What you'll do…

  • Manage and grow regional sales for Florida, Georgia, North and South Carolina by working closely with existing accounts and representing our brand
  • Identify, qualify and acquire new business partners to drive regional growth in sales through networking, cold calling, in person visits and follow up
  • Travel by vehicle 80% of the time throughout the entire sales region to existing and potential client locations and trade shows
  • Engage and build solid relationships with accounts supporting the customer with product knowledge and exceptional customer service
  • Meet and exceed sales targets and metrics
  • Analyze customer feedback and make fact-based recommendations
  • Stay up to date in the competitive market and identify emerging trends for growth opportunities

What you’ll bring…

  • Experience: Minimum 3 to 5 years’ experience in sales, account management, business development or in a related environment.
  • Education: Post-secondary degree or equivalent with a preference for Business, Marketing or similar program.
  • Technical Skills: Strong proficiency in Excel and Outlook with solid attention to detail.
  • Working Conditions: You are comfortable working from your home office using Company-supplied tools. Weekly travel by vehicle required 80% of the time. Must hold a valid driver’s license and have access to a reliable vehicle.
  • Sales Driver: You love selling and thrive on travel and building new accounts to drive sales results. You look for opportunities and are an expert at closing business.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are adaptable to changing priorities. You have a passion for design, trends and home fashion.
  • Relationship Building: You are a collaborative team player who can develop and maintain effective relationships with independent retailers and corporate sales and support staff.
  • Communication: You are proficient at active listening and communicating in English. You are skilled in writing business correspondence, comfortable presenting information and responding to questions. Fluency in oral Spanish is an asset.
  • Organization Skills: You thrive in a fast-paced environment and have excellent time management and organization skills. You have a strong sense of urgency, are self-motivated and work effectively under pressure.
  • Problem Solver: You apply objectivity in resolving concerns. You take a mature analytical approach with a people-centric perspective when solving problems.
  • Integrity & Influence: You are confident, persuasive and have a high regard for integrity. You are a strong team player with proven ability to influence and motivate others.

What we offer…

A fast-paced and mind-blowing work experience like no other. Umbra is a special place where entrepreneurial and creative individuals thrive to make things happen. We value strong business leaders with a global mindset.

We offer all permanent full-time associates competitive base compensation and incentive plans, group benefit coverage and 401k programs, as well as more exciting things like continuous learning opportunities, a generous employee product discount and recognition galore. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Regional Sales Manager” in the subject line.

 



Regional Sales Representative, Toronto ON

2016-10-17

Full Time Permanent

About this role…

Are you passionate about building retail partnerships and selling original contemporary home products?

Are you a dynamic self-starter who thrives on the challenge of “owning Toronto” and working autonomously to drive territory sales results and growth?

Read on!

What you'll do…

  • Manage and grow regional sales and revenue for the East Toronto and surrounding region by working closely with existing accounts and representing our brand to independent retailers aligned with Umbra’s brand, and design distribution goals
  • Identify, qualify and acquire new retail business partners to drive regional sales growth through networking, cold calling, in-person visits and regular follow up using a monthly travel and customer appointment plan
  • Develop and build profitable relationships with retail accounts and maximize sales through your merchandising knowledge of the product, the brand and the market
  • Deliver exceptional customer service and support by responding to and resolving customer inquiries to ensure complete customer satisfaction
  • Communicate regularly with Canadian Sales Manager on activity, results, weekly work plans and monthly/annual region analysis
  • Ensure effective two-way communication across all internal departments, including Finance, Logistics and Customer Operations, to support effective management of your retail customer base, report customer feedback and identify product and competitor issues impacting sales
  • Collaborate with management to develop new integrated marketing strategies to raise Umbra brand awareness and enhance market position
  • Develop and meet monthly new customer targets and exceed monthly territory sales goals and metrics
  • Coordinate regional tradeshows, open houses and related sales promotional events
  • Stay current on the competitive market and identify emerging trends and new business growth opportunities

What you’ll bring…

  • Experience: Minimum 3 to 5 years’ experience in sales, account management, business development or a related environment. Previous experience working with independent retailers is an asset.
  • Education: Equivalent of a post-secondary degree with a preference for Business, Marketing or similar program.
  • Technical Skills: Strong proficiency in Microsoft Office, Excel and Outlook with solid attention to detail. Excellent customer service, merchandising and best- in-class display skills required.
  • Working Conditions: You are comfortable working from your home office using Company-supplied tools. Weekly travel by vehicle required 80% of the time. Must hold a valid Ontario driver’s license and have access to a reliable vehicle.
  • Sales Driver: You love selling and building relationships and new accounts to drive sales results. You look for opportunities and are an expert at closing business and building year-over-year sales growth.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are adaptable to changing priorities. You have a passion for design, home fashion and contemporary trends.
  • Relationship Building: You are a collaborative team player who can develop and maintain effective relationships with independent retailers and corporate sales and support staff.
  • Communication: You are a strong English communicator and proficient at active listening. You are skilled in writing business correspondence, comfortable presenting information and responding to questions.
  • Organization Skills: You thrive in a fast-paced environment and have excellent time management and organization skills. You have a strong sense of urgency, are self-motivated and work effectively under pressure.
  • Problem Solver: You apply objectivity in resolving concerns. You take a mature analytical approach with a people-centric perspective when solving problems.
  • Integrity and Influence: You are confident, persuasive and have a high regard for integrity. You are a strong team player with proven ability to influence and motivate others.

What we offer…

A fast-paced and mind-blowing work experience like no other. Umbra is a special place where entrepreneurial and creative individuals thrive to make things happen. We value strong business leaders with a global mindset.

We offer all permanent full-time associates competitive base compensation and incentive plans, group benefit coverage and RPP programs, as well as more exciting things like continuous learning opportunities, a generous employee product discount and recognition galore. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Regional Sales Representative, East Toronto” in the subject line.

 



Financial Analyst, Toronto, Ontario

2016-10-17

Full Time Permanent

About this role…

Are you a qualified Chartered Professional Accountant (CPA) looking to make an impact on a globally successful housewares design company?

Are you highly organized and analytical with strong financial acumen?

Do you thrive on working in an entrepreneurial environment?

Read on!

What you'll do…

  • Provide monthly sales trending and margin analysis and determine reasons for variances to make strategic and tactical decisions
  • Take a leadership role in maintaining Company’s costing and pricing systems to support decisions
  • Conduct global customer profitability analysis and make recommendations
  • Provide timely and accurate performance analysis of products to Category Managers
  • Assist with the preparation and distribution of company-wide budgeting and forecasting reports
  • Analyze and reconcile financial data and account balances to ensure the integrity of financial information
  • Assist in the month-end closing process and the post month–end reconciliations
  • Work on special projects to identify and achieve cost savings for different operational areas of the Company

What you’ll bring…

  • Bachelor degree in Accounting or Finance or a related field of study required
  • Chartered Professional Accountant designation required (CPA)
  • 5 years’ financial or accounting experience (CPG experience preferred)
  • Advanced Excel skills to assist with financial modelling required (SAP experience is an asset)
  • Strong financial acumen with proven data analysis skills
  • Evidence-based decision-making style
  • Demonstrated ability to improve processes that increase efficiency and productivity
  • Polished professional presentation with well-developed communication and interpersonal skills
  • Excellent time management and organization skills with a strong sense of urgency
  • Indisputable integrity as well as credibility and demonstrated ability to influence and motivate others

What you are…

  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You appreciate the nuances of a private, non-corporate company environment.
  • Passionate: You have a passion for numbers, a positive attitude, strong work ethic and you are adaptable to changing priorities. You are self-motivated and work effectively under pressure.
  • Relationship Builder: You encourage collaboration and are a team-player who can develop and maintain effective working relationships across all levels of the organization.
  • Problem Solver: You apply objectivity in resolving concerns independently. You demonstrate assertiveness in pursuing open issues to closure. You take a mature analytical approach with a people-centric perspective when solving problems.

What we offer…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric entrepreneurial culture.

We offer all permanent full-time associates competitive base compensation and incentive plans, group benefit coverage and RSP programs, as well as more exciting things like continuous learning opportunities, a generous employee product discount, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Financial Analyst” in the subject line.

 



Product Designer, Toronto, Ontario

2017-10-17

Full Time Employment

About this role…

Are you a well-rounded Designer with an insatiable curiosity and a strong understanding of home trends, consumer behavior, design principles, and production know-how?

We are seeking a talented experienced Designer to join the Umbra Studio and manage all aspects of product development from design specification to launch. Our ideal candidate is both passionate and driven and will work closely with our team to create functional and decorative innovations.

What you'll do…

  • Develop a range of innovative products in a wide range of materials including wood, plastic, metal and fabric
  • Produce accurate 2D and 3D product specifications and drawings and account for cost, ergonomic, safety and manufacturing limitations
  • Continually search and identify new product ideas, designs, materials and production techniques
  • Collaborate with a multi-disciplinary team that includes Category Managers, Designers, Developers in Asia, Marketing, and Sales
  • Create prototypes as required for approval and customer presentations
  • Communicate effectively and extensively throughout the design process with Graphic Designers, Product Development and Quality Control, Marketing/Sales teams
  • Attend trade shows, vendor and client presentations as required
  • Maintain regular contact with design community

What you’ll bring…

  • Education: Post-secondary degree/diploma in industrial design or relevant experience.
  • Experience: Minimum 5 years of work experience as an Industrial Designer. Knowledge of a wide variety of materials and manufacturing processes, especially plastics. Complete understanding of design for manufacturing, including knowledge of capabilities and limitations. Creative problem solving and analytical skills. Preference will be given to those with housewares experience.
  • Passion: You have a passion for design that solve real life problems in order to bring successful products to markets.
  • Design Sense: You have a strong design awareness and ability to translate trends into commercially viable designs. You are driven to design user-focused products and are enthusiastic to be part of the entire design process. You have a sound understanding of assortment planning and putting themes and collections together.
  • Technical: You have exceptional 2D skills like hand sketching, Keyshot, Illustrator and Photoshop rendering. You are equally skilled with 3D CAD. Experience with SolidWorks required.
  • Model making: You love working with your hands and will eagerly show off your exceptional model/prototype making skills in our workshop.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented, high achiever. You appreciate the nuances of a private, non-corporate company environment.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective relationships with co-workers. You love to work with others who are as passionate about design as you are to achieve common goals.
  • Communication: You are comfortable and confident presenting designs and responding to questions.

What we offer…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this captures your imagination, please send your resume and portfolio (as a link or a PDF no larger than 2MB) tojobs@umbra.com, referencing “Product Designer” in the subject line. Please include both individual and group work in your portfolio and explain the role you played in your group work.

 


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