Careers

We share a vision of creating original, modern, and casual design for every room in the home. Curiosity, creativity and a passion for design are common characteristics of Umbra people around the world. We work out of more than 15 different countries, collaborating and pulling the best out of each other and ourselves. We are a private company with more than 30 years of experience in our industry—still led by our original founders.

We are driven. We explore options and seek out innovative solutions—not just in our product development cycle, but in the way we approach our business. Our business model is unique: no other housewares company is so intensely focused on continuously designing original product, while at the same time managing production, distribution and our very own flagship retail store. Our products sell in over 120 countries, with exciting plans for expansion. Being vertically integrated and truly global allows us to develop broad and diverse business skills.

Original...our people cherish design and are continuously innovating new products that respond to everyday challenges in the home

Modern...our people embrace and drive change in a business that is constantly evolving

Casual...our people don’t take themselves too seriously, but we’re professionals in our approach to business and leadership

If you are looking for a truly unique work experience where you can apply your creativity, individuality and intelligence to a growing global business, take a look at an opportunity at Umbra!

 


Opportunities at Umbra


Product Line Coordinator, Toronto, Ontario

2017-04-27

Full Time Employment

About this role…

Are you looking to advance your career in a global housewares Category Management Team? Are you passionate about high quality original product creation and development for the modern home? Read on!

What you'll do…

  • Communicate: You will interact on a daily basis with cross-functional partners (i.e. Category Management Teams Design, Development, and Sales) and communicate product details and changes accurately to cross-functional teams.
  • Develop: You will develop sales material and technical information to support the sales force and customers. This includes printed and electronic documents, product training material, packaging specifications, item weights & measures and other support data. You will demonstrate a basic understanding of costing implications as they relate to the Product Development process and provide input to create improved processes that increase efficiency and productivity.
  • Project Management: You will research and gather consumer insight material both online and at retail to aid in the product development process. You will survey the competitive landscape and maintain performance/technical benchmarks. You will work within and demonstrate proficiency with Product Management Systems.
  • Eye For Detail: You have an eye for detail to understand design’s aesthetic intent and to ensure adherence to quality standards.
  • Prioritize: You will demonstrate an ability to evaluate and change priorities as needed.

What you’ll bring…

  • Experience: Minimum 2 years’ experience in brand management administration within consumer goods (preferably giftware or home products) industry. Experience meeting multiple deadlines and objectives – must be comfortable multi-tasking. Must be flexible and able to adapt to new situations quickly.
  • Technical Skills: Strong proficiency in MS Office applications is mandatory.
  • Education: Post-secondary degree or equivalent in Business or similar program.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have a strong ability to write reports and business correspondence; comfortable presenting information and negotiating.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context. You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Product Line Coordinator” in the subject line.

 



Product Line Specialist, Toronto, Ontario

2016-04-27

Full Time Employment

About this role…

Are you passionate about home décor with a love for detail? Are you an expert in Excel and PowerPoint? Are you looking for a fantastic career opportunity to support Umbra’s global Category Management Team? Read on!

What you'll do…

  • Maintain: You will enter, maintain and monitor all product data and vendor data. You will work with the Category Management team to ensure all data is maintained accurately across the SAP and PLM systems. You will demonstrate a basic understanding of costing implications as they relate to the Product Development process and provide input to create improved processes that increase efficiency and productivity.
  • Organize: You will ensure new product samples are received in a timely manner for showrooms, tradeshows and customer meetings. You will organize and maintain the sample showrooms including visual merchandising of each product section. You will assist the PLM team in preparing sales presentations to support the sales force and customers including PowerPoint presentations and product planograms.
  • Eye for Detail: You have incredible attention to detail and accuracy with data management and reporting.
  • Support: You will provide support to Customer Service and Sales Department to ensure that product information or updates are provided in a timely manner.
  • Communicate: You will interact daily with cross-functional partners (i.e. Category Management teams, Design, Development, and Sales) and communicate product details and changes accurately to cross-functional teams.
  • Prioritize: You will demonstrate an ability to evaluate and change priorities as needed.

What you’ll bring…

  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have a strong ability to write reports and business correspondence; comfortable presenting information and negotiating.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context. You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.
  • Experience: Minimum 1 year experience in administration within consumer goods (preferably giftware or home products) industry. Experience meeting multiple deadlines and objectives – must be comfortable multi-tasking. Must be flexible and able to adapt to new situations.
  • Technical Skills: Strong proficiency in MS Office applications is mandatory. Proficiency in Flex PLM and SAP preferred
  • Education: Post-secondary degree or equivalent in Business or similar program.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Product Line Specialist” in the subject line.

 



Forecast Supervisor, Toronto, Ontario

2016-02-27

Full Time Employment

About this role…

Are you a collaborative, strategic thinker excited by applying your retail skill set in analytics and inventory management to e-commerce? Are you looking for a once-in-a-lifetime career opportunity to lead a global Demand Planning and Inventory Management team? Are you a forecast leader with a mathematician/statistician’s passion for algorithms? Read on!

What you'll do…

  • Collaborate with Sales and develop strategies to drive revenue growth
  • Work with Marketing to drive E-Commerce opportunities
  • Monitor customer performance scorecard (together with Customer Operations) and facilitate actions to improve service levels specifically on inventory fulfillment/fill rate
  • Lead Demand Planning and Inventory Management team to implement innovative processes
  • Develop analytics to identify opportunities and risks and recommend appropriate actions
  • Guide and lead the Global Buying team in the efficient flow of inventory
  • Together with Product Development Team, ensure efficient and timely process flow of new product releases
  • Work actively with teams to ensure that APO (Advanced Planner Optimizer) is effective and integrates seamlessly with SAP MRP & Sales Order modules including proper reporting in BW
  • Develop strong relationship with Operations ensuring constant communication on any forecast shifts that will impact DC’s
  • Ensure consistent adherence to Aged Inventory and Capacity targets
  • Demonstrate visible leadership in ongoing process improvement initiatives

What you’ll bring…

  • Technical: Highly proficient computer skills with extensive experience in any Demand Planning/Forecasting application (APO and SAP experience an asset).
  • Experience: 3 - 5 years of experience in leading Demand Planning teams in a retail environment backed with solid understanding of complex forecasting processes and algorithms.
  • Education: : Equivalent of a degree in Mathematics, with a concentration in Statistics. MBA is an asset.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume tojobs@umbra.com, referencing “Forecast Supervisor” in the subject line.

 



Customer Service Coordinator; Toronto, Ontario

2016-04-27

Full Time Employment

About this role…

Are you enthusiastic and highly organized with a proven ability to solve problems? Do you love the customer more than anything else? This is a fantastic opportunity to become part of the Umbra Customer Operations Team working to assist Sales and provide exceptional customer service to our accounts.

What you'll do…

  • Resolve customer queries, including account set-up, maintenance, sales, order tracking, product/pricing information, credit adjustments, returned merchandise, stock availability, ship dates and picking up information.
  • Provide impeccable customer service to Umbra consumers.
  • Ensure accurate and timely entry of customer orders.
  • Monitor and perform follow up related to inventory, shipping and invoicing ensuring on time delivery, as well as maintain and update customer web portals as required.
  • Provide accurate and timely information and maintain relationships with Buyers, Sales Representatives (internal and external), Sales Managers, Retail Customers, Consumers, and the general public.
  • Attend local Tradeshows, as necessary.

What you’ll bring…

  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • That’s not all!: You are a critical thinker, with a “business first” approach. You are confident and persuasive with unquestionable integrity. You are proficient at active listening. You are a strong team player, encouraging collaboration, someone who can develop and maintain effective working relationships across all levels of the organization.
  • Experience: Minimum 2-5 years’ customer service experience in consumer goods. Advanced communication skills (phone, fax, and email correspondence). Ability to manage multiple priorities and task simultaneously. Previous experience working in a manufacturing warehouse environment and with online ERP Systems.
  • Technical: Strong proficiency in MS Office applications, proficient in SAP.
  • Education: Minimum Secondary School diploma. A recognized College Diploma is strongly preferred.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Customer Service Coordinator” in the subject line.

 



Online Marketing/SEO Specialist; Toronto, Ontario

2016-04-27

Full Time Employment

About this role…

Are you a digital marketer yearning to work with some of the biggest names in the global retail industry? Bring your critical thinking skills and knowledge of both organic and paid strategies to Umbra, one of the world’s leading houseware design companies, to grow our online sales through channel partnerships!

What you'll do…

  • Create, Manage and Optimize Ad Campaigns (PPC, CPM) on partner platforms (i.e. amazon, wayfair, etc.)
  • Leverage SEO/SEM skills, including keyword research/analysis, competitive analysis, content optimization (improve product descriptions, bullets, title, etc.) to increase findability and conversions.
  • Analyze qualitative and quantitative data to make data-driven decisions
  • Develop & optimize PPC campaigns and other performance based marketing experience
  • Optimize marketplace listings for top-selling products in key categories in order to grow sales
  • Create, manage and optimize multiple campaigns across various marketplace. Systematize the entire process

What you’ll bring…

  • Technical: 2+ years proficiency in SEO/SEM using tools like AdWords & AMS, Facebook Ads. Strong Excel skillset; Proficiency with keyword research tools.
  • Experience: Minimum 3 years’ experience in online growth / search, with a focus on ecommerce, analytics, or data science. Experience with online marketplaces such as Amazon, Wayfair, etc. is an asset.
  • Education: Post-secondary degree or equivalent in business, marketing, engineering, or psychology.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have a strong ability to write reports and business correspondence; comfortable presenting information and negotiating.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context. You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Online Marketing/SEO Specialist” in the subject line.

 



Sales Coordinator; Toronto, Ontario

2016-3-16

Full Time Employment

About this role…

Looking for a fantastic opportunity to join a global Sales team and work hand-in-hand with Sales Management to support major North American retailer accounts? Read on!

What you'll do…

Merchandising/Marketing: You will assist in developing product planograms, customized product programs, quotes and presentations for customers as well as internal meetings. Communication: Communicate with Customer Accounts and Sales Representatives to provide all required information pertaining to sales. Analytics: Prepare sales reports and analysis, including reports on sales, ticketing, specs, account activity and product performance. Account Coordination: You will assist in new account set-up and account management; completing and maintaining customer item set up, filling sample requests, preparing quotes and reviewing vendor and compliance manuals. You will review and investigate customer chargebacks and report findings.

What you’ll bring…

  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities and take initiative. You are a self-directed, independent and assertive individual. You have an appreciation for design and great product.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have an ability to write reports and business correspondence; comfortable presenting information and are able to respond to questions.
  • Business Acumen & Decision Making: You take a “business first” approach, demonstrating assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.
  • Experience: Minimum 3 years’ experience in Sales. Experience working with major North American retailers is preferred. Forecasting experience is an asset.
  • Technical skills: Strong proficiency in Excel is mandatory, as well as other MS Office applications such as PowerPoint. Knowledge of SAP is an asset.
  • Education: Post-secondary degree or equivalent in Business Administration.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “Sales Coordinator” in the subject line.

 



Help Desk Analyst; Toronto, Ontario

2017-03-20

Full Time Employment

About this role…

Are you excited about learning new technologies and sharing your knowledge with others? As the first point of contact within the IT department, the Help Desk Analyst will be working alongside a supportive and collaborative IT team to resolve user issues.

What you'll do…

    Enable the business
  • You will handle first level help desk issues. Whether it’s a hardware problem, or a password reset, you will resolve business issues as they arise to ensure that the business continues to operate.
  • Customer Service
  • You will take the time to understand user issues and help resolve them in a timely fashion. You will provide impeccable customer service to all Umbra associates at all times.
  • Learn and Master
  • You will be trained on new technologies and over time, learn to master them. You will also document procedures for some technologies. li> Work as a Team
  • You will be working as part of a team providing support on projects and eventually taking the lead on a project. You will learn to work with external vendors and leverage partnerships.

What you’ll bring…

  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have a strong ability to write reports and business correspondence; comfortable presenting information and are able to respond to questions.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context. You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.
  • Experience: Up to 3 years’ knowledge of business experience. Customer service experience is an asset.
  • Technical skills: Advanced problem solving, attention to detail, accuracy, strong organization & time management skills. Knowledge of Windows Server and PC environments.
  • Education: Equivalent of a College Diploma in IT or a University Degree in Computer Sciences would be an asset.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “IT Help Desk Analyst” in the subject line.