Careers

We share a vision of creating original, modern, and casual design for every room in the home. Curiosity, creativity and a passion for design are common characteristics of Umbra people around the world. We work out of more than 15 different countries, collaborating and pulling the best out of each other and ourselves. We are a private company with more than 30 years of experience in our industry—still led by our original founders.

We are driven. We explore options and seek out innovative solutions—not just in our product development cycle, but in the way we approach our business. Our business model is unique: no other housewares company is so intensely focused on continuously designing original product, while at the same time managing production, distribution and our very own flagship retail store. Our products sell in over 120 countries, with exciting plans for expansion. Being vertically integrated and truly global allows us to develop broad and diverse business skills.

Original...our people cherish design and are continuously innovating new products that respond to everyday challenges in the home

Modern...our people embrace and drive change in a business that is constantly evolving

Casual...our people don’t take themselves too seriously, but we’re professionals in our approach to business and leadership

If you are looking for a truly unique work experience where you can apply your creativity, individuality and intelligence to a growing global business, take a look at an opportunity at Umbra!

 


Opportunities at Umbra


Social Media & Content Specialist; Toronto, Ontario

2016-12-19

Full Time Employment

About this role…

This is an exciting opportunity for a candidate with a passion for social marketing and driven by a fast-paced, design-forward environment. This highly creative role will take marketing strategy and content curation to new heights for Umbra – driving brand awareness, product discovery and engagement. As owner of Umbra’s on-line brand voice, this position plays a critical role within the global marketing team.

What you'll do…

You will collaborate on and lead the activation of B2C digital content to build the umbra brand. This includes:

    Social Media:
  • Collaborate on and execute Umbra’s content calendar across all social platforms (priority: Instagram, Pinterest, Facebook).
  • Look for new and innovative ways of communicating through various digital channels. This includes identifying the right audience, writing compelling copy, briefing the brand studio, and sourcing user generated content as needed.
  • Identify bloggers and key influencers to work with and manage the programs to engage them.
  • Provide best in class community management to both represent the Umbra brand and engage the community.
  • Email Marketing
  • Manage B2C email marketing calendar.
  • Work closely with the internal brand studio to develop on-brand email content and ensure deadlines are being met.
  • Ensure distribution adheres to brand standards, marketing best practises and applicable regulations including anti-spam laws.
  • Analytics and Campaign Management
  • Develop regular campaign reports and identify opportunities for continuous improvement across all channels.

What you’ll bring…

  • Creative Communicator: You are a natural born story teller proficient at developing brand enhancing visual and written content. You understand the power of multi-channel communication and always approach a task from the consumer point of view. You have a passion for social media and blogging and use those channels to share your own unique point of view on the world. Your own social profiles should demonstrate a clear style and a social-savvy awareness of trends, with a strong visual aptitude.
  • Analytical: You are data driven and have experience interpreting data to drive continuous improvement. You know how to put reports together to share with multiple stakeholders from immediate team to senior executives.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. Your thoughtful and people-centric approach to problem solving helps you to exceed customer expectations in a public setting.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Experience: Minimum 3 years’ experience in digital marketing or social/community management roles within advertising agencies. Strong written portfolio an asset.
  • Technical skills: Experience with the following: Website analytics tools, such as Google Analytics, Social media planning and scheduling tools such as Hootsuite or Sprout Social, and Social listening platforms
  • Education: University or college degree

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “Digital Marketing Specialist” in the subject line.

 



Credit Coordinator; Toronto, Ontario

2017-02-02

Full Time Employment

About this role…

A fantastic opportunity to become part of a Credit Coordinator team that oversees a set of customer credit profiles to ensure the prompt and efficient collection of past due accounts.

What you'll do…

    Assess
  • You will assess credit worthiness of new accounts through trade references and credit reports, and update customer file maintenance with assigned credit limit and corresponding terms. You will apply prompt and sound decisions when reviewing orders for accounts past due and/or over their credit limit.
  • Prepare
  • You will prepare the reconciliation of accounts and work deductions in a timely manner. You will ensure customer accounts consistently operate within an appropriate level of line tolerance and increase/decrease the lines accordingly.
  • Communicate
  • You will make regular calls to customers on overdue balances and ensure sales representatives are informed about delinquent accounts. Collaborate with other departments and sales representative in order to resolve customer problems. Recommend debtor to third party collection agency if payment is not forthcoming and prepare paperwork to send to collection agency.
  • Negotiate
  • You will negotiate payment plans when accounts struggle to meet terms in an effort to reduce exposure

What you’ll bring…

  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have a strong ability to write reports and business correspondence; comfortable presenting information and are able to respond to questions.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context. You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.
  • Experience: A minimum of 5 years collection experience. Strong organization skills with emphasis on detail and flexibility in a dynamic and busy environment.
  • Technical skills: Strong SAP skills and strong PC skills, especially in excel.
  • Education: Post-secondary education in either accounting or business related studies.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “credit coordinator” in the subject line.

 



Sales Coordinator; Toronto, Ontario

2016-3-16

Full Time Employment

About this role…

Looking for a fantastic opportunity to join a global Sales team and work hand-in-hand with Sales Management to support major North American retailer accounts? Read on!

What you'll do…

Merchandising/Marketing: You will assist in developing product planograms, customized product programs, quotes and presentations for customers as well as internal meetings. Communication: Communicate with Customer Accounts and Sales Representatives to provide all required information pertaining to sales. Analytics: Prepare sales reports and analysis, including reports on sales, ticketing, specs, account activity and product performance. Account Coordination: You will assist in new account set-up and account management; completing and maintaining customer item set up, filling sample requests, preparing quotes and reviewing vendor and compliance manuals. You will review and investigate customer chargebacks and report findings.

What you’ll bring…

  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities and take initiative. You are a self-directed, independent and assertive individual. You have an appreciation for design and great product.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have an ability to write reports and business correspondence; comfortable presenting information and are able to respond to questions.
  • Business Acumen & Decision Making: You take a “business first” approach, demonstrating assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.
  • Experience: Minimum 3 years’ experience in Sales. Experience working with major North American retailers is preferred. Forecasting experience is an asset.
  • Technical skills: Strong proficiency in Excel is mandatory, as well as other MS Office applications such as PowerPoint. Knowledge of SAP is an asset.
  • Education: Post-secondary degree or equivalent in Business Administration.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “Sales Coordinator” in the subject line.

 



Help Desk Analyst; Toronto, Ontario

2017-03-20

Full Time Employment

About this role…

Are you excited about learning new technologies and sharing your knowledge with others? As the first point of contact within the IT department, the Help Desk Analyst will be working alongside a supportive and collaborative IT team to resolve user issues.

What you'll do…

    Enable the business
  • You will handle first level help desk issues. Whether it’s a hardware problem, or a password reset, you will resolve business issues as they arise to ensure that the business continues to operate.
  • Customer Service
  • You will take the time to understand user issues and help resolve them in a timely fashion. You will provide impeccable customer service to all Umbra associates at all times.
  • Learn and Master
  • You will be trained on new technologies and over time, learn to master them. You will also document procedures for some technologies. li> Work as a Team
  • You will be working as part of a team providing support on projects and eventually taking the lead on a project. You will learn to work with external vendors and leverage partnerships.

What you’ll bring…

  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Communication: You are proficient at active listening. You have a strong ability to write reports and business correspondence; comfortable presenting information and are able to respond to questions.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context. You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
  • Integrity & Influence: You are confident and persuasive with unquestionable integrity. You are a strong team player with demonstrated ability to influence and motivate others.
  • Experience: Up to 3 years’ knowledge of business experience. Customer service experience is an asset.
  • Technical skills: Advanced problem solving, attention to detail, accuracy, strong organization & time management skills. Knowledge of Windows Server and PC environments.
  • Education: Equivalent of a College Diploma in IT or a University Degree in Computer Sciences would be an asset.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “IT Help Desk Analyst” in the subject line.