Careers

We share a vision of creating original, modern, and casual design for every room in the home. Curiosity, creativity and a passion for design are common characteristics of Umbra people around the world. We work out of more than 15 different countries, collaborating and pulling the best out of each other and ourselves. We are a private company with more than 30 years of experience in our industry—still led by our original founders.

We are driven. We explore options and seek out innovative solutions—not just in our product development cycle, but in the way we approach our business. Our business model is unique: no other housewares company is so intensely focused on continuously designing original product, while at the same time managing production, distribution and our very own flagship retail store. Our products sell in over 120 countries, with exciting plans for expansion. Being vertically integrated and truly global allows us to develop broad and diverse business skills.

Original...our people cherish design and are continuously innovating new products that respond to everyday challenges in the home

Modern...our people embrace and drive change in a business that is constantly evolving

Casual...our people don’t take themselves too seriously, but we’re professionals in our approach to business and leadership

If you are looking for a truly unique work experience where you can apply your creativity, individuality and intelligence to a growing global business, take a look at an opportunity at Umbra!

 


Opportunities at Umbra

Forecast Supervisor, Toronto, Ontario

2017-04-27

Full Time Employment

About this role…

Are you a collaborative, strategic thinker excited by applying your retail skill set in analytics and inventory management to e-commerce? Are you looking for a once-in-a-lifetime career opportunity to lead a global Demand Planning and Inventory Management team? Are you a forecast leader with a mathematician/statistician’s passion for algorithms? Read on!

What you'll do…

  • Collaborate with Sales and develop strategies to drive revenue growth
  • Work with Marketing to drive E-Commerce opportunities
  • Monitor customer performance scorecard (together with Customer Operations) and facilitate actions to improve service levels specifically on inventory fulfillment/fill rate
  • Lead Demand Planning and Inventory Management team to implement innovative processes
  • Develop analytics to identify opportunities and risks and recommend appropriate actions
  • Guide and lead the Global Buying team in the efficient flow of inventory
  • Together with Product Development Team, ensure efficient and timely process flow of new product releases
  • Work actively with teams to ensure that APO (Advanced Planner Optimizer) is effective and integrates seamlessly with SAP MRP & Sales Order modules including proper reporting in BW
  • Develop strong relationship with Operations ensuring constant communication on any forecast shifts that will impact DC’s
  • Ensure consistent adherence to Aged Inventory and Capacity targets
  • Demonstrate visible leadership in ongoing process improvement initiatives

What you’ll bring…

  • Technical: Highly proficient computer skills with extensive experience in any Demand Planning/Forecasting application (APO and SAP experience an asset).
  • Experience: 3 - 5 years of experience in leading Demand Planning teams in a retail environment backed with solid understanding of complex forecasting processes and algorithms.
  • Education: : Equivalent of a degree in Mathematics, with a concentration in Statistics. MBA is an asset.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Forecast Supervisor” in the subject line.

 



Customer Service Coordinator; Toronto, Ontario

2017-04-27

Contract Employment

About this role…

Are you enthusiastic and highly organized with a proven ability to solve problems? Do you love the customer more than anything else? This is a fantastic opportunity to become part of the Umbra Customer Operations Team working to assist Sales and provide exceptional customer service to our accounts.

What you'll do…

  • Resolve customer queries, including account set-up, maintenance, sales, order tracking, product/pricing information, credit adjustments, returned merchandise, stock availability, ship dates and picking up information.
  • Provide impeccable customer service to Umbra consumers.
  • Ensure accurate and timely entry of customer orders.
  • Monitor and perform follow up related to inventory, shipping and invoicing ensuring on time delivery, as well as maintain and update customer web portals as required.
  • Provide accurate and timely information and maintain relationships with Buyers, Sales Representatives (internal and external), Sales Managers, Retail Customers, Consumers, and the general public.
  • Attend local Tradeshows, as necessary.

What you’ll bring…

  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • That’s not all!: You are a critical thinker, with a “business first” approach. You are confident and persuasive with unquestionable integrity. You are proficient at active listening. You are a strong team player, encouraging collaboration, someone who can develop and maintain effective working relationships across all levels of the organization.
  • Experience: Minimum 2-5 years’ customer service experience in consumer goods. Advanced communication skills (phone, fax, and email correspondence). Ability to manage multiple priorities and task simultaneously. Previous experience working in a manufacturing warehouse environment and with online ERP Systems.
  • Technical: Strong proficiency in MS Office applications, proficient in SAP.
  • Education: Minimum Secondary School diploma. A recognized College Diploma is strongly preferred.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Customer Service Coordinator” in the subject line.

 



Writer – Digital Content & SEO; Toronto, Ontario

2017-05-18

Full Time Employment

About this role…

Are you a recent journalism student looking to grow as a content writer with Canada’s leading housewares design company? Flex your storytelling muscles and take Umbra product content to new heights – driving brand awareness, product discovery and consumer engagement!

What you'll do…

  • You will research product keywords, write and edit a TON of product content for ecommerce sites (internal and external partner sites), packaging, emails, landing pages, and more.
  • Collaborate with key stakeholders from Marketing, Category Management and Design to identify key product attributes and discover rich stories.
  • Research, write, proofread and edit content for multiple mediums (ecommerce, landing pages, banners, social media).
  • Deliver product content on deadline.
  • Show-off those grammar skills and become the in-house expert when it comes to proper written language.
  • Support the digital marketing team with keyword research relating to products on both Google and Amazon.

What you’ll bring…

  • Experience/ Education: Completion of a college or university degree in journalism, marketing communication or creative writing. Experience with a school publication or personal blog an asset. Written portfolio is required for consideration. Editors of Canada certification an asset. Bilingual (written French or Spanish) an asset.
  • Technical Skills: Experience with content management system i.e. Wordpress, Keyword research tools an asset i.e. Google Adwords, Google Trends, Moz, Amazon, and Basic understanding of SEO principles
  • Proofreading Expertise: You are the expert in exceptional written English with impeccable grammar skills. Grammatical errors glare at you and you can’t help but fix them!
  • Creative Communicator: You are a natural born story teller proficient at developing brand-enhancing written content. You approach your copy from a customer point of view and can uncover those hidden benefits that will sell product. You have an interest in design and increasing a product’s value through copy excites you.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume jobs@umbra.com, referencing “Writer” in the subject line.

 



Photographer; Toronto, Ontario

2017-06-21

Full Time Employment

About this role…

Do you believe in the power of smart photographic content to build brand awareness? Do you excel in a fast-paced, design-forward entrepreneurial environment? This career opportunity is custom made for an ideas-driven creative at heart with a highly organized work flow and infectious enthusiasm to “get it done”. As an expert photographer, you are known for your brand-centric, engaging work. You are an accomplished and proven art director, and most importantly, your creative capabilities are perfectly balanced with your results-driven focus.

What you'll do…

  • The Photographer will provide creative direction of photographic assets, lighting, layout, and post-production for Umbra photo shoots. Working with the Manager, Brand Design, you will manage the overall feel of the Umbra brand with photography for the Brand Studio.
  • Set and consistently achieve world- class quality photographic work in portraying Umbra branded products
  • Produce product photography for editorial, catalogue, sell sheets, promotional brochures, advertising, and web
  • Work closely with project managers, product designers and graphic designers to ascertain the features and benefits of new products and convey into a series of photographic pre-production steps including: shot concepts, layout specifications, propping and booking models, lighting and camera set-up
  • Perform Image capture, raw file conversion, retouching, color correction, Photoshop enhancements, preparations for in-house Graphics and Marketing departments as required
  • Maintain all aspects of the digital workflow and archiving process including: saving files to digital asset server using established file type protocols and profiles, archiving all image files to hard disk daily and cataloging images into Portfolio
  • Maintain and update company-wide image library, ensuring that the latest images are uploaded and available
  • Manage daily operation of photography studio
  • Coordinate purchases and regular maintenance of appropriate equipment and supplies to accomplish results, training graphics staff as needed
  • Complete project management responsibility of all photo shoots
  • Maintain internal relationships with the Graphics, Design, Marketing and Sales departments
  • Maintain external relationships with photographers, ad agency, various suppliers
  • Manage digital archives of all scanned images (stock and in-house produced) including cataloguing of facepaper stock images

What you’ll bring…

  • Experience/ Education: Completion of a college or university degree with specific courses in photography. Minimum of 5 years in product photography with a world-class photography portfolio. The ability to translate and understand product/company brand through photographic medium. Strong organizational skills and the ability to collaborate daily with other creative people. A proven track record of creative and functional work.
  • Entrepreneurial : You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You are agile and adept at working in a multi-stakeholder environment.
  • Technical Skills: Strong computer skills – Adobe CC, Apple OS
  • Strong camera equipment knowledge: Hasselblad, Nikon, Cannon
  • Knowledge of 3D rendering software (Keyshot) strongly preferred
  • Model making: You love working with your hands and will eagerly show off your exceptional model making skills in our workshop.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment. You appreciate the nuances of a private, non-corporate company environment.
  • Attitude: You have a positive attitude, strong work ethic and are able to adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization and with external industry contacts.
  • Organization Skills: You thrive in a fast paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume and portfolio (as a link or a PDF no larger than 2MB) to jobs@umbra.com, referencing “Photographer” in the subject line. Please include both individual and group work in your portfolio and explain the role you played in your group work.

 



Senior Marketing Manager; Toronto, Ontario

2017-06-22

Full Time Employment

About this role…

Are you a data-savvy senior Marketing leader with an appetite for building a world class marketing team? Showcase your broad range of trade, product and digital marketing expertise on the global stage and move your career to the next level!

What you'll do…

Leading the launch of several Marketing initiatives and strategies to propel double-digit sales growth, the Senior Marketing Manager will possess relevant expertise in the following marketing disciplines:

  1. Trade:
    • Tradeshow management
    • Planograms and in-store merchandising
    • Customer catalogue management
  2. Digital Marketing:
    • Community management and social media
    • Email marketing, including B2B and B2C
    • Public relations and Company-sponsored community events
    • Consumer- facing website
    • B2B website
    • Own and manage collateral calendar for the marketing organization and develop content with brand studio
  3. Product Marketing:
    • Create tools and programs, and develop plans to roll out collateral and activities centered around selling specific products (both B2C and B2B)
    • Work with product management team to develop and roll out product descriptions, positioning and value propositions
    • Manage online portal to facilitate sharing of tools across organization
    • Manage communication and rollout of tools and collateral across the organization

What you’ll bring…

  • Experience/ Education: 6+ years of marketing experience in B2B and B2C environments with digital marketing and product marketing absolutely necessary. CPG experience is highly preferred. 3+ years’ hands-on experience building and managing digital marketing teams. Experience working with sales teams to develop marketing tools, programs and campaigns to drive increased sales essential; field sales experience an asset. MBA preferred; BA in Marketing or related business discipline required.
  • Technical Skills: Well-developed data analytical skills with polished presentation style. Knowledge and/or experience with SEO/SMO, influencer campaigns, planograms, in-store merchandising and management of retailer relationships are all strongly preferred.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented high achiever. You are agile and adept at working in a multi-stakeholder environment.
  • Attitude: You have a positive attitude, strong work ethic and can adapt to changing priorities. You have an appreciation for design.
  • Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective working relationships across all levels of the organization.
  • Organization Skills: You thrive in a fast-paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.

What we bring…

A fast-paced, mind-blowing work experience like no other. Umbra is a place where innovative minds thrive and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.

We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as more exciting things like continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …

If this grabs your attention, please send your resume to jobs@umbra.com, referencing “Senior Marketing Manager” in the subject line.